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FAQ

1. Are you a factory or a trading company?

We are manufacturer, thus making sure you get the products with best price.

working with us, you can improve the quality of fasteners, as we are factory direct and more suitable for your products.

2. How old is your company?

Our factory was built in 1998, before that, our boss has over 30 years experience in this industry, he was a fasteners senior engineer in a State-run screw factory, he found Mingxing hardware,now became YUHUANG FASTENERS.

3. What certifications do you have?

We have certificated ISO9001, ISO14001 and IATF16949, all of our products conform to REACH,ROSH

4. What's your payment method?

For the first cooperation, we can do 30% deposit in advance by T/T, Paypal,Western Union,Money gram and Check in cash, the balance paid against the copy of waybill or B/L.

After cooperated business, we can do 30 -60 days AMS for support customer business

For total amount below US$5000, fully paid to confirm the order, if total over US$5000, 30% paid as deposit, the rest should be paid before shipment.

5. Regular delivery date?

Normally 15-25 working days after confirm the order, if need open tooling,plus 7-15days.

6. Can you provide samples? Is there a charge?

A. If we have matching mould in stock, we would provide free sample, and freight collected.

B. If there’s no matching mould in stock, we need to quote for the mould cost. Order quantity more than one million (return quantity depends on the product) return.

7. What shipping methods can be provided?

For relatively small and light goods -- Express or normal air freight.

For relatively large and heavy goods -- Sea or railway freight.

8. Can you pack it in small bags (customized packaging)?

Packaging can be customized, but it will increase labor costs.

9. How to ensure product quality?

A. Each link of our products has a corresponding department to monitor the quality.From the source to the delivery, the products are in strict accordance with THE ISO process, from the previous process to the next process flow, all are confirmed that the quality is correct before the next step.

B. We have a special quality department responsible for the quality of the products. The screening method will also be based on different screw products, manual screening, machine screening.

C. We have fully inspection systems and equipments from material to products, each step confirm the best quality for you.

10. What is your company's biggest advantage?

A: customization

a. We have professional design capability to tailor –for your special needs. we are always developing new products, and manufacture suitable fasteners according to your product characteristics.

b. we have rapid market response and research capability, According to customer requirements, a complete set of programs such as raw material procurement, mold selection, equipment adjustment, parameter setting and cost accounting can be carried out

B: Provide assembly solutions

C: Factory hard strength

a. our factory covers an area of 12000㎡,we have modern and advanced machines, precision testing instruments, strict quality guarantee.

b. We've been in this industry ever since 1998. Till today we've accumulated more than 22 years expierence, dedicated to provide you most professional products and service.

c. Since YuHuang establishment, we have adhered to the road of combining production, learning and research. We got a group of high-quality engineering and technical personnel and technical workers with super-high technology and production management experience.

d. Our products are exported to many countries, Customer feedback on the use of our products is also very good.

e. We have more than 20 years of experiences in the fastener industry, and we have a professional R&D team to specialize in custom-design fasteners, and also to provide suppliers with solutions.

D: High quality service capability

a. We have a mature quality department and engineering department, which can provide a series of value-added services in the product development process and after-sales services.

b. We have more than 20 years of experiences in the fastener industry, We can help you find all types of fasteners.

c. Provide to high quality productions to customer, have IQC, QC,FQC and OQC to strictly control the quality of each production link of the product.