In order to better meet the needs of global customers and enhance the competitiveness of foreign trade business, Yuhuang fastener manufacturers recently conducted systematic and professional in-depth training for foreign trade teams. The training content covers product professionalism, customer demand exploration, communication skills and oral expression, aiming to build a professional foreign trade team that is proficient in business and has an international perspective.
1. Lay a solid foundation and improve product professionalism
As a manufacturer specializing in the production of customized non-standard fasteners, we have extremely high requirements for product professional knowledge. In the first part of this training, we invited senior engineers and technical backbones to explain in detail the material properties, production processes, application scenarios and performance parameters of various fasteners to the foreign trade team. We also conduct professional and professional training for our advantageous products: pt Screw, Sealing Screw, stainless steel screw, Non standard screws, etc. Through theoretical learning combined with actual case analysis, we help salesmen fully master product knowledge, be able to show professionalism when communicating with customers, accurately answer customers’ questions, and recommend the most appropriate solutions.
2. Insight into needs and create an efficient communication model
Understanding customer needs is the key to facilitating transactions. We are well aware that only by listening to the voice of customers can we customize the best solutions for customers. Therefore, the second part of the training focuses on cultivating the communication skills and customer demand mining capabilities of foreign trade salesmen. We use role-playing, scenario simulation and other methods to allow salesmen to practice in simulated real business scenarios, learn how to use effective communication skills to deeply understand the real needs of customers, and accurately convey our customized screws and customized service advantages.
3. Strengthen training to improve oral expression skills
In the process of communicating with foreign customers, fluent English oral expression is crucial. In order to improve the overall oral level of the team, we have specially arranged targeted oral training courses, where salesmen conduct dialogue exercises and business negotiation simulations to help them overcome language barriers and communicate with customers more confidently. We also encourage salesmen to actively participate in online and offline English corner activities, and continuously improve their oral expression skills and cross-cultural communication skills in practice.
4. Simulate actual combat to test training results
Theoretical learning and skill training should eventually be applied to actual combat. At the end of the training, we organized a simulated actual combat exercise, in which the foreign trade team members played the roles of customers and salesmen respectively, and conducted simulated exercises on product introduction, business negotiation and other links. Through role swapping and repeated exercises, the salesmen can more intuitively discover their own shortcomings, adjust communication strategies in time, and improve their ability to deal with different types of customers.
This in-depth training effectively improved the professional skills and comprehensive quality of the foreign trade team of Yuhuang Fasteners Factory, laying a solid foundation for opening up a broader international market. We will continue to uphold the concept of “customer first, service-oriented”, with a professional attitude and high-quality service, to provide reliable fastener solutions for global customers and achieve win-win cooperation!
Dongguan Yuhuang Electronic Technology Co., Ltd
Email:yhfasteners@dgmingxing.cn
Phone: +8613528527985
https://www.customizedfasteners.com/
We are experts in non-standard fastener solutions, providing one-stop hardware assembly solutions.
Post time: Oct-15-2024
